Terms & Conditions
Welcome to Al Abnoci Perfume.
These Terms & Conditions govern your use of our website and your purchases from us. By accessing or using our website, you agree to these terms. If you do not agree, please do not use the site.
1. General Information
The website alabnoci.com is owned and operated by Al Abnoci Perfume.
Throughout the Terms, “we”, “us”, and “our” refer to Al Abnoci Perfume.
2. Use of the Website
By using our website, you agree that:
You are at least 18 years old.
You will not misuse the website or engage in illegal activities.
You will provide accurate information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account and password.
We reserve the right to refuse service to anyone, at any time, for any reason.
3. Product Information
We strive to display our products accurately, including colors, packaging, and descriptions.
However, slight variations may occur due to screen resolutions or product updates.
All products are subject to availability.
We may discontinue or update products at any time without notice.
4. Pricing & Payments
a. Pricing
All prices on our website are listed in AED unless specified otherwise.
Prices may change without prior notice.
b. Payments
We accept multiple payment methods, including:
Credit/debit cards
PayPal
Direct bank transfer
When paying via bank transfer, your order will be processed only after the payment is received and confirmed.
5. Orders & Acceptance
When you place an order:
You will receive an order confirmation email.
This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse or cancel an order due to:
Product availability
Incorrect pricing
Suspicion of fraud
Payment issues
If your order is canceled, you will be notified and refunded when applicable.
6. Shipping & Delivery
Delivery times vary depending on your location.
Estimated delivery timelines are provided during checkout.
We are not responsible for delays caused by:
Customs clearance
Courier delays
Incorrect shipping information provided by the customer
Customers are responsible for providing accurate and complete delivery details.
7. Returns & Refunds
Due to the nature of perfumes and fragrances, returns are accepted only if:
The product arrives damaged
The wrong item was delivered
The package is sealed and unused
Customers must contact us within 48 hours of receiving the order.
We reserve the right to reject returns that do not meet the conditions above.
8. Intellectual Property
All content on the website—including images, text, logos, graphics, and product designs—belongs to Al Abnoci Perfume.
You may not copy, reproduce, distribute, or use any content without our written permission.
9. Limitation of Liability
Al Abnoci Perfume is not responsible for:
Allergic reactions to perfumes
Losses due to misuse of products
Delays caused by shipping companies
Errors caused by incorrect customer information
In no event shall our liability exceed the order amount.
10. Third-Party Services
We may use third-party services (payment gateways, logistics, analytics, etc.).
By using our website, you agree to their terms and privacy policies.
We are not responsible for issues arising from these external providers.
11. Account Termination
We reserve the right to suspend or delete any user account for violations of these Terms & Conditions or for suspicious activity.
Our services are not intended for individuals under 18 years old.
We do not knowingly collect personal information from minors.
12. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be resolved in the competent courts of the UAE.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: info@alabnoci.ae
📞 Phone: 00971588177332
We are happy to assist you.
